A robotics integrator is a key part of automation implementation, whether a new system or an expansion of automation. What does a robotics integrator do? They work with you to understand your existing capabilities and processes; determine how automation can provide the maximum benefit to your efficiency, productivity and overall operations; and customize a system to your needs. Quality robotic integrators specialize in robotics integration, offering focused expertise in designing, implementing, operating and maintaining your robotics system to see the best ROI. A FANUC Authorized System Integrator offers the added benefit of certification and specialty with FANUC robots, the highest standard of automation.
Choosing A Robotic System Integrator
Top things to consider when selecting a robotic integrator
- Is the Company Credible?
Your integrator’s reputation and track record are critical. Make sure the robotic integration company is highly experienced and has industry and association memberships.
- Does the Company Understand Your Business?
Your integrator should have extensive design, build and installation experience, with hands-on expertise developing robotic systems integration in your application. A top-flight integrator helps you find solutions that improve all aspects of your operation.
- Who Will Keep You Updated on System Progress?
Keeping you informed at every step is vital for a successful integration. The best integrators offer a designated project manager to supervise all aspects of the project, including the scope of work, team transitions, internal and customer run-offs.
- How Good Is Their Service?
You should expect your integrator to have trained technicians for your service needs and have a strong reputation. Our emergency service is available 24/7 with a 1 hour call back. Consider how many service engineers are available and whether service consists of on-site repairs only or also includes process improvement, preventive maintenance and remote troubleshooting.
- Are You Buying the Right System for Your Application?
Your robotic integrator should explain the system features and how everything will work together to deliver the best results.
- How Transparent and Precise Is the Quotation?
A trustworthy integrator will include and detail everything in the quotation, including responsibility areas and timetables.
- Is the System Safe?
Ensure that the system meets industry and your own company’s safety standards. The integrator should offer safety audits to accommodate any special requirements. Being a certified integrator with an RIA certification is ideal.
- Can I Get Spare Parts When I Need Them?
An integrator should stock spare parts so that you can receive them quickly, including ordering availability 24/7.
- Is Training Provided?
Your integrator should provide training to your employees once the system is in place, along with ongoing training, support and maintenance.
- Can You Rely on the Company Year In and Year Out?
The best robot integrator choice has the financial strength and longevity to stand by your side as a long-term strategic partner. This may not necessarily be the cheapest solution upfront, but it delivers far greater value over time.
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