Our Company:
As a leading automation integrator, Acieta designs and delivers custom solutions powered by cutting-edge robotics and advanced technologies, from FANUC and KUKA systems to vision-guided applications, palletizing, and fully integrated cells. With operations across the U.S. and customers worldwide, Acieta combines the agility and collaborative culture of a small company with the resources and expertise to execute large-scale, transformative projects. Join our rapidly growing team and help shape the next era of automation.
Candidates must be legally authorized to work in the United States without the need for current or future visa sponsorship. Unfortunately, we are unable to provide visa sponsorship for this position.
Location/Workplace Type: Remote in the USA
Join Our Team as a Business Development Manager – Parts & Services:
Join our team as a Business Development Manager, Parts & Service, where you’ll take the lead in driving and scaling a high-impact aftermarket business. In this role, you’ll own the end-to-end growth strategy—building a robust pipeline, enforcing smart pricing discipline, and converting customer demand into consistent, high-margin recurring revenue. You’ll play a critical role in expanding market share, improving win rates, and creating a best-in-class growth engine that supports customers operating advanced robotic and automation systems. If you’re passionate about winning new business and delivering measurable growth, this is your opportunity to make a lasting impact.
What You Get to Do:
- Drive High-Impact Growth: Lead aggressive expansion of aftermarket parts and service revenue, uncovering new opportunities and scaling a thriving business line.
- Shape Winning Strategies: Develop and execute proactive plans to land new customers, deepen existing relationships, and unlock new revenue streams like upgrades, service packages, and lifecycle solutions.
- Turn Opportunities into Results: Build and manage a strong pipeline while improving speed-to-quote and increasing win rates with disciplined follow-up and execution.
- Own Performance Metrics: Leverage data-driven insights to track pipeline health, boost conversion, and deliver predictable, consistent results.
- Maximize Profitability: Take ownership of revenue and margin performance, applying strategic pricing and cost management to drive strong financial outcomes.
- Elevate Customer Experience: Position your team as an industry leader in responsiveness and expertise, delivering solutions that keep customer operations running at peak performance.
- Strengthen Long-Term Partnerships: Expand customer relationships through proactive support, lifecycle planning, and exceptional service delivery.
- Lead and Develop Talent: Build and coach a high-performing team, setting clear goals and fostering a culture of accountability, urgency, and winning.
- Collaborate for Impact: Partner cross-functionally with engineering, service, project management, and sales to deliver seamless, customer-focused results.
- Performs other duties as assigned, which are reasonably related to the scope of the position and necessary for business operations.
What You Bring to the Team:
- 5+ years of experience in industrial robotics, automation, or aftermarket parts & service environments (FANUC, ABB, KUKA, Yaskawa preferred)
- Strong technical knowledge of robotics systems, PLC controls, drives, motors, sensors, safety systems, and electrical/mechanical spare parts
- Demonstrated track record of driving revenue growth, improving margins, and consistently converting opportunities into closed business
- Proven ability to manage pipelines, forecast accurately, and deliver predictable monthly performance
- Solid financial acumen, including pricing strategy, margin optimization, and contribution analysis
- Experience negotiating with vendors and managing cost changes to protect profitability
- Skilled in using data and metrics to drive decisions, improve conversion rates, and optimize performance
- Self-motivated, results-driven professional who thrives in fast-paced, high-accountability environments
- Strong communication and collaboration skills with the ability to influence cross-functional teams and lead through impact
Physical Requirements:
The physical demands listed below represent essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.
- Ability to remain in a stationary position and move about the worksite as needed.
- Frequent use of hands to operate tools, controls, and equipment; occasional positioning of self to access low or elevated areas.
- Regular lifting and moving of up to 25 lbs., frequent lifting of up to 50 lbs., and occasional lifting of up to 100 lbs.
- Visual requirements include close, distance, color, peripheral vision, depth perception, and ability to adjust focus.
Working Conditions:
The following outlines the typical environment for this position. Reasonable accommodations are available to enable individuals with disabilities to perform essential job functions in accordance with the Americans with Disabilities Act (ADA) and other applicable laws: [adata.org], [dol.gov]
- Primarily based in an office setting, with occasional visits to a fabrication/manufacturing floor for oversight, inspection, or collaboration.
- Periodic exposure to moving machinery, mechanical components, and potential electrical hazards, requiring attention to safety protocols and appropriate personal protective equipment.
- Manufacturing areas are characterized by elevated noise levels consistent with industrial workspaces, where standard hearing protection may be necessary.
- Occasional walking or standing during floor visits; administrative tasks are performed seated in an office environment.
- We comply with OSHA regulations to maintain a safe workplace and ensure employees are provided with proper protective equipment and training for industrial areas.